Effective Date: July 5, 2026
Who we are
At Splendor Mind , we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a contact form, request an appointment, or use our online services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website:
Personal Information
- Full Name
- Email Address
- Phone Number
- Information you voluntarily provide when requesting an appointment or contacting us
Website Usage Information
We may automatically collect information such as:
- IP Address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- General location information
- Website interactions
This information helps us improve our website and user experience.
How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Contact you regarding your appointment request
- Schedule therapy appointments
- Provide customer support
- Improve our website and services
- Analyze website performance and visitor behavior
- Send important service-related communications
- Comply with applicable legal obligations
We will only use your information for the purposes for which it was collected.
Appointment Scheduling
When you choose to schedule an appointment, you may be redirected to our secure third-party scheduling platform.
Information submitted through that platform is subject to the privacy practices and terms of the scheduling provider.
Analytics and Tracking Technologies
We use analytics and tracking technologies to better understand how visitors use our website.
These may include services such as:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
These tools help us understand website traffic, improve user experience, and measure the effectiveness of our marketing efforts.
We do not intentionally collect sensitive health information through these analytics tools.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember visitor preferences
- Measure website usage
- Analyze visitor behavior
You can disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary with trusted service providers who assist us in operating our website or providing our services, including appointment scheduling, website hosting, analytics, and email communications.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information, where permitted by law
- Request information about how your data is processed
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.
Thank you for trusting Splendor Mind.